Cook up a high-impact digital engagement center with Twilio Flex

See how Twilio customers whip up brand loyalty and scale with Twilio Flex
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24% of Americans would prefer to shave their head than speak with customer service*


That’s why investing in digital engagement centers for improved customer experiences is so important. A bad customer experience means customers will take their business elsewhere. In fact, Twilio research showed that 62% of respondents have stopped using a company or service specifically because of a bad customer support experience*. 


But 80% of respondents said they are more likely to be loyal to a company in the future if they have a positive experience with their support team*.


So what does all of this have to do with a cookbook? 


The power of Twilio Flex

Twilio Flex’s agility empowers businesses to leverage it for the exact solutions—or recipes—they need. The digital engagement center turns customer interactions into customers for life. How?

In this e-book, we’ll share the three key ingredients for success with any customer experience strategy. Then, we’ll walk you step-by-step through the recipes organizations whipped up using Twilio Flex.

Let’s get cooking!

Read the ebook

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*According to a survey conducted by OnePoll on behalf of Twilio Flex