In fact, 91% of consumers say they will stop doing business with a company after frustrating experiences, according to Twilio's 2022 State of Customer Engagement Report
Ninety-one percent of consumers say they will stop doing business with a company after frustrating experiences*. Speak to your customers on the channels they prefer and create seamless and personalized customer engagements with powerful CX tools from Twilio.
*2022 Twilio State of Customer Engagement Report
Customize a solution for your business’s unique and evolving customer engagement needs.
Deliver memorable moments with Flex, the world's most flexible contact center.
Customize a solution for your business’s unique and evolving customer engagement needs.
Deliver memorable moments with Flex, the world's most flexible contact center.