TWILIO CONVERSATIONS
Reduce development time and future-proof channel expansion for customer care and commerce use cases – with Twilio Conversations.
Maintain one or multiple 1-to-1 or group cross-channel conversations over chat, SMS, MMS, WhatsApp, Google’s Business Messages, and Facebook Messenger.
Deploy quickly with a sample application, UI Kit, and SDKs while future-proofing your architecture with a one-time backend integration making it easy to add channels and features.
Support consumer-initiated conversations with chatbot or Twilio Studio integrations, maintain one conversation across multiple participants, and securely store message history.
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JOEL ADDINK
DIRECTOR OF ENGINEERING