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WEBINAR
Best Practices in Building Conversational Messaging
July 7th, 2022 | 9 AM PST
July 7th, 2022 @ 9 AM PST
Overview
Did you know that 80% of consumers say they want businesses to offer real-time conversational messaging? And 74% of consumers say that it simplifies the purchasing process? Consumers know what they want, and businesses have to evolve. In this webinar, experts from Twilio and Terazo - a Twilio Gold Consulting Partner - will demo how businesses can leverage the Conversations API and partners like Terazo to build conversational messaging that unlocks customer loyalty and revenue.
What you’ll learn:
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Twilio’s best practices in using the Conversations Demo App to get started quickly
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How to seamlessly support conversations across different channels and manage multiple participants
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Terazo’s art of the possible using both the Conversations API and Twilio Studio to handle inbound messages and archive conversations
Meet the Presenters
Meet the Presenters
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Terrence Barr ist ein Principal IoT Solutions Engineer bei Twilio IoT. Zuvor war er als Softwareentwickler, Evangelist, Produktmanager, technischer Leiter und Architekt für eine Reihe von Mobil-, Cloud-, Embedded-, Wireless- und IoT-Projekten tätig – bei Unternehmen wie Sun Microsystems, Oracle und Electric Imp (2019 von Twilio übernommen). Terrence hat in führenden Branchenverbänden mitgewirkt und bei Technologieveranstaltungen auf der ganzen Welt präsentiert.
Terrence Barr ist ein Principal IoT Solutions Engineer bei Twilio IoT. Zuvor war er als Softwareentwickler, Evangelist, Produktmanager, technischer Leiter und Architekt für eine Reihe von Mobil-, Cloud-, Embedded-, Wireless- und IoT-Projekten tätig – bei Unternehmen wie Sun Microsystems, Oracle und Electric Imp (2019 von Twilio übernommen). Terrence hat in führenden Branchenverbänden mitgewirkt und bei Technologieveranstaltungen auf der ganzen Welt präsentiert.
- Chris Piwinski
Michael Blakeney
- Nic Haderlie
Chris Piwinski
Principal Product Marketing Manager, Twilio
Chris Piwinski is a Principal Product Marketing Manager at Twilio where he educates customers on the benefits of conversational messaging and rich interactions. He has deep expertise in channel optimization, build vs. buy strategies, and emerging messaging trends. Since joining Twilio in 2019, Chris has helped grow Twilio’s messaging footprint with businesses of all sizes.
Michael Blakeney
Senior Solutions Architect, Terazo
As a senior solutions architect at Terazo, Michael's mission is to enable, support, and encourage the efforts of multiple teams engaged in delivering platforms that scale to customers. Leveraging DevOps principles, cloud technologies like Amazon Web Services, and solid software engineering practices, Michael loves designing and building modern cloud solutions for clients.
With experience in applying Agile principles, he leads engineering teams in planning, designing, and building applications that solve complex problems. Throughout his career, he has worked with teams in developing serverless API backends, modern database applications, data migrations, and well-architected, cloud-based solutions.
Nic Haderlie
Product Manager, Twilio
Nic Haderlie is a Product Manager at Twilio focused on building products and features that support innovative conversational workflows. He has deep expertise in the Twilio platform, how customers best leverage its capabilities and building for emerging trends. Since joining Twilio in early 2019, NIc has worked as both a Supportability Engineer and Product Manager, helping Twilio’s customers unlock the full value of building with Twilio.
Nidhi Vishwanath
Staff Software Engineer, Messaging MMS, Twilio
Nidhi Vishwanath is a Software Engineer on the Messaging team. Nidhi has been part of Twilio’s Messaging team for 4 years. Her hobbies include reading, cooking and hiking.
Jordan Schuetz
Senior Product Marketing Manager, Developer Experience, Twilio
Jordan Schuetz is a Senior Product Marketing Manager of Developer Experience and will be your host for this Quarterly Release Webinar. Jordan has years of Developer Advocacy experience and got into the tech-industry by starting his indie game development business.
Jordan Schuetz
Senior Product Marketing Manager, Developer Experience, Twilio
Jordan Schuetz is a Senior Product Marketing Manager of Developer Experience and will be your host for this Quarterly Release Webinar. Jordan has years of Developer Advocacy experience and got into the tech-industry by starting his indie game development business.
Chris Piwinski
Principal Product Marketing Manager, Twilio
Chris Piwinski is a Principal Product Marketing Manager at Twilio where he educates customers on the benefits of conversational messaging and rich interactions. He has deep expertise in channel optimization, build vs. buy strategies, and emerging messaging trends. Since joining Twilio in 2019, Chris has helped grow Twilio’s messaging footprint with businesses of all sizes.
Michael Blakeney
Senior Solutions Architect, Terazo
As a senior solutions architect at Terazo, Michael's mission is to enable, support, and encourage the efforts of multiple teams engaged in delivering platforms that scale to customers. Leveraging DevOps principles, cloud technologies like Amazon Web Services, and solid software engineering practices, Michael loves designing and building modern cloud solutions for clients.
With experience in applying Agile principles, he leads engineering teams in planning, designing, and building applications that solve complex problems. Throughout his career, he has worked with teams in developing serverless API backends, modern database applications, data migrations, and well-architected, cloud-based solutions.